Privacy Policy
How Executive Wealth Services Handles Your Personal Information.
This privacy policy explains how Executive Wealth Services collects, uses, stores and protects personal information when you use our website, contact us or become a client.
Who We Are
Executive Wealth Services is an independent financial advice firm providing financial planning, pension advice, investment advice, retirement planning, inheritance tax planning, protection advice and related services.
For the purposes of UK data protection law, Executive Wealth Services is the data controller for personal information collected through this website and in the course of providing our services.
- Business name: Executive Wealth Services
- Website: www.ewsfinancialadvisers.co.uk
- Email: info@ewsfinancialadvisers.co.uk
- Telephone: 0131 564 1222
- Registered office / business address: Suite 3, Thistle House, 21/23 Thistle Street, Edinburgh EH2 1DF
- FCA Firm Reference Number: 822396
- ICO registration number:
Information We Collect
We may collect personal information when you visit our website, complete a contact form, request a consultation, email us, call us or become a client.
Information you provide directly
- Name and contact details, including email address, telephone number and postal address.
- Information you provide when making an enquiry or requesting a consultation.
- Information about the type of advice or service you are interested in.
- Communication preferences and records of correspondence.
- Any additional information you choose to provide in forms, emails, calls or meetings.
Information required for financial advice
If you become a client, we may need to collect more detailed personal and financial information in order to provide regulated financial advice and comply with our legal and regulatory obligations.
- Personal identification and verification information.
- Financial circumstances, income, assets, liabilities and expenditure.
- Pension, investment, protection and insurance information.
- Tax, estate planning, family and beneficiary information where relevant.
- Health information where relevant to protection, later-life planning or suitability assessments.
- Information required for anti-money laundering, fraud prevention and regulatory compliance.
Website and technical information
- IP address, browser type, device type and approximate location.
- Pages visited, time spent on the website and interactions with the website.
- Cookie and analytics information, where applicable.
How We Use Your Information
We use personal information for legitimate business, advisory, regulatory and administrative purposes. We only collect information that is relevant to the purpose for which it is needed.
| Purpose | Types of information used | Why we use it |
|---|---|---|
| Responding to enquiries | Name, contact details, enquiry details | To contact you and respond to your request. |
| Arranging consultations | Name, contact details, preferred location, advice area | To arrange a suitable meeting or call. |
| Providing financial advice | Personal, financial, tax, pension, investment and family information | To understand your circumstances and provide suitable advice. |
| Client administration | Contact details, service history, documentation and communications | To manage our relationship with you and maintain accurate records. |
| Regulatory compliance | Identity, financial, advice, transaction and suitability records | To comply with FCA, anti-money laundering and legal obligations. |
| Website improvement | Website usage, analytics and technical data | To understand how the website is used and improve user experience. |
Our Lawful Bases For Processing
Under UK data protection law, we must have a lawful basis for using personal information. Depending on the circumstances, we may rely on one or more of the following lawful bases.
- Contract: where we need to process information to provide services to you or take steps before entering into a client relationship.
- Legal obligation: where we need to comply with legal, regulatory, tax, anti-money laundering or FCA-related obligations.
- Legitimate interests: where we have a legitimate business reason to process information, provided your rights and freedoms do not override those interests.
- Consent: where you have given clear consent, such as for certain marketing communications or optional cookies.
- Special category data condition: where we process sensitive information, such as health information, only where permitted and necessary for relevant advisory, insurance, protection or legal purposes.
Where we rely on consent, you may withdraw that consent at any time. Withdrawing consent does not affect any processing that took place before consent was withdrawn.
Who We May Share Information With
We may share personal information where necessary to provide our services, administer our business, meet regulatory obligations or protect our legitimate interests.
- Product providers, pension providers, investment platforms and insurance providers.
- Professional advisers, including solicitors, accountants, tax advisers and trust specialists, where relevant and authorised.
- Compliance consultants, auditors, file reviewers and regulatory support providers.
- Technology providers, website providers, hosting providers, email providers, CRM systems and secure document storage providers.
- Identity verification, anti-money laundering and fraud prevention service providers.
- The Financial Conduct Authority, Financial Ombudsman Service, HMRC, courts, law enforcement agencies or other authorities where required.
- Business successors or professional advisers in the event of a business restructuring, sale or transfer, subject to appropriate safeguards.
We do not sell personal information.
International Transfers
Some of the service providers we use may process information outside the United Kingdom. Where this happens, we take steps to ensure appropriate safeguards are in place, such as adequacy regulations, standard contractual clauses, international data transfer agreements or equivalent safeguards required by data protection law.
Before publishing, EWS should confirm whether any key providers process personal information outside the UK and whether additional details should be included.
How Long We Keep Personal Information
We keep personal information only for as long as necessary for the purposes for which it was collected, including to meet legal, regulatory, accounting, reporting and professional obligations.
- Enquiry information is normally kept for as long as needed to respond to the enquiry and manage any follow-up.
- Client records may be retained for longer periods where required by FCA rules, legal obligations, professional indemnity requirements or to respond to future queries or complaints.
- Website analytics and cookie information is retained according to the settings of the relevant analytics or cookie provider.
- Marketing preferences may be retained to ensure we respect unsubscribe or consent choices.
Compliance note: confirm EWS’s exact document retention policy before publishing, especially for regulated advice records.
Cookies And Website Analytics
Our website may use cookies and similar technologies to help the website function, understand how visitors use the website, improve performance and support marketing or analytics activity.
Cookies may include essential cookies, analytics cookies, performance cookies and marketing cookies. Non-essential cookies should only be used where appropriate consent has been obtained.
Please see our Cookie Policy for more information about the cookies used on this website and how you can manage your preferences.
Before launch: check the live Duda cookie scan and confirm whether Google Analytics, Google Tag Manager, Google Ads, Meta Pixel or LinkedIn Insight Tag are active.
How We Protect Your Information
We take appropriate technical and organisational measures to protect personal information against unauthorised access, loss, misuse, alteration or disclosure.
- Secure systems and restricted access to personal information.
- Use of appropriate technology and service providers.
- Internal procedures for handling client information securely.
- Confidentiality obligations for staff, advisers and relevant service providers.
- Ongoing review of security arrangements where appropriate.
No website, email system or electronic communication method can be guaranteed to be completely secure. Please avoid sending highly sensitive financial information through unsecure channels unless agreed with us.
Your Data Protection Rights
Depending on the circumstances, you may have the following rights under data protection law.
- The right to be informed about how your personal information is used.
- The right to access personal information we hold about you.
- The right to request correction of inaccurate or incomplete information.
- The right to request erasure of personal information in certain circumstances.
- The right to restrict processing in certain circumstances.
- The right to object to processing in certain circumstances.
- The right to data portability in certain circumstances.
- The right to withdraw consent where processing is based on consent.
- The right to complain to the Information Commissioner’s Office.
Some rights may be limited where we need to retain information to meet legal, regulatory, contractual or professional obligations.
Marketing Communications
We may send you information about our services, updates or relevant financial planning insights where permitted by law and where you have not opted out.
You can ask us to stop sending marketing communications at any time by contacting us using the details on this page or by using any unsubscribe option included in our communications.
Third-Party Websites
Our website may contain links to third-party websites. We are not responsible for the privacy practices, content or security of third-party websites. You should review the privacy policy of any external website you visit.
Changes To This Privacy Policy
We may update this privacy policy from time to time to reflect changes in our services, legal obligations, regulatory requirements or how we process personal information.
The latest version will be published on this page with the date it was last updated.
Contact And Complaints
If you have any questions about this privacy policy or how we handle personal information, please contact us.
- Email: hello@ewsfinancialadvisers.co.uk
- Telephone: 0131 564 1222
- Address: Suite 3, Thistle House, 21/23 Thistle Street, Edinburgh EH2 1df
You also have the right to complain to the Information Commissioner’s Office if you are unhappy with how your personal information has been handled.
- ICO website: ico.org.uk
- ICO telephone: 0303 123 1113
Questions About Your Information?
Contact Executive Wealth Services if you have any questions about this policy or how we handle personal information.
